Shipping Policy

Shipping and Delivery

At Oliver and Grace London, we aim to deliver your order as quickly and efficiently as possible. Below you will find all relevant information regarding our shipping and delivery policy.

Processing Time
Orders are processed within 1 to 3 working days. Once your order has been dispatched, you will receive a confirmation email with tracking details.

Delivery Time
The estimated delivery time is between 3 to 7 working days, depending on your location. Please note that delays may occur during busy periods or due to customs procedures.

Shipping Method and Origin
All orders are shipped directly from our supplier in China. As a result, customs fees or import duties may apply depending on your country.

Shipping Costs
Shipping costs are calculated at checkout and depend on the weight of your order, destination, and selected shipping method.

Responsibility for Delivery

• If the tracking information shows that the parcel has been delivered, responsibility passes to the customer.

• Please ensure your shipping address is correct. Any errors must be reported within 24 hours of placing your order.

Contact
For any questions regarding shipping, please contact us at Info@oliverandgracelondon.com.